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Within 30 days, if you are not completely satisfied, items in new/unused condition may be returned for a full refund. (We will not refund shipping cost, unless items are defective.)
Process & Shipping Time
Depends on the products' availability, products will be shipped from our warehouse in the United States or Overseas.
1) For US stock items- Marked as "In Stock - Process in 1 to 3 Business Days "
2) For NON US stock items- Marked as
"In Stock - Process in 5 to 10 Business Days."
"In Stock - Process in 10 to 20 Business Days."
(The product will be shipped from our oversea warehouse).
1. US stock inventory could change at anytime while customers shopping at the same time. If you don't want your products to be shipped from the overseas warehouse, please add a note like "Cancel if no US stock available", or send us an email within 24 hours after you place the order.
2. This is the estimated date and the shipping time depends on your address. Customized items, oversized items, and orders shipped not within the U.S. mainland could take longer.Learn more: https://moooni.com/pages/shipping-policy
|Fan Width||42" (Blades fully extended)|
|Lampshade Width||19.7"(Blades fully closed)|
|Overall Height||20" (with 5" Downrod)|
|2 Downrods Included||5” & 10“|
|Fixture Finish||Matt Black / Gold|
|Materials||K9 Crystal, Iron, Acrylic|
|Number of Blades||4|
|Switch Type||Full Function Hand-Held Remote Control (Included)|
|Remote Control Battery Type||AAA batteries x 2 (not included)|
|Voltage||AC 85 - 265 Volts|
|Mounting Type||Downrod Mount|
|Sloped Ceiling||Maximum 22 degrees|
|Assembly Required||Yes (Instruction included and not difficult)|
|Location||Indoor use only. Suitable for living room, dining room, bedroom, kitchen, etc.|
|Warranty||Lifetime motor warranty + 1Yr component parts|
Hi guys! What a wonderful looking product. I love the fact that the lights are magnetic. Much thought was put into the design and craftmaship. Initially purchased for my home office but decided to install in guest bedroom exposed to the Florida sun. I love the fact that the lighting cast intricate detailing type of shadow on the walls. Breathtakng at it's finest. The lights are dimmable. Seeing is believing! Will purchase another with a slightly diifferent look for my master bedroom. Overall, I am indeed well please.
This fan is amazing! The blades retract making it still look only like a chandelier. There are three light options (yellow & bright & white). I wish there was a way to keep the light selection constant instead of having to click the light button twice to chose the bright white when we turn the light on again. But honestly that is trivial compared to how great this item works.
Love my chandelier and ceiling fan! It's absolutely gorgeous and works wonderfully! I did have to buy a longer rod because my ceiling is high. It looks so beautiful and it's worth every penny!
Looks really Pretty! electrician said it was pustsy to put together. Fan is quiet.. Great fan for our new home.
Question: Can I add a longer downrod?
Yes, we provide a customization service for you. Please contact us at firstname.lastname@example.org with your requirement, we will reply to you as soon as possible. Thanks.
Question: How to clean the retractable blades?
Pull the fan blade out directly, wipe it with 10 ml of vinegar and water solution, or use a professional detergent; dry it after washing.
Question: Is this sloped ceiling compatible?
Yes, maximum 22 degrees for the sloped ceiling.
Question: Is it possible to get an additional remote? i’m afraid the remote will be lost...
Don't worry. If you lost your remote, please contact us at email@example.com for a new one.
Question: Can this fan be flush mounted?
No, the ceiling fan cannot be flush mounted because the ceiling fan and the ceiling need to keep a little distance with a rod to avoid the fan blades from scratching the ceiling.
Question: are the lights dimmable?
Yes, the color temperature can be changed from 2700K (Warm white) to 4500K (Daylight) and end with 6000K (Cool White). LED Panel included.
Question: Is there any noise in the fan rotation?
Don't worry. The fan has a powerful and quiet motor so that it is suitable for a light sleeper.
Question: Is it easy to install it?
Don't worry. The installation is not difficult followed by instructions.
Question: Does this fan have reverse direction
Yes, the fan has a reversible function.
Question: Can the LED light be replaced?
Yes, if you want to replace your led panel, please contact us at firstname.lastname@example.org for a new one. It is a low cost for maintenance.
Question: How do pair the remote?
There are remote controls and receivers in the remote control box. Use the remote control paired with the receiver, install the battery, you can use the remote control to turn on the fan.