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Shipping

Shipping Delivery & Expenses

We offer free shipping within the United States mainland. Normally, you will be able to get your products between 4-6 weeks. Shipping time is the best effort estimation and is not guaranteed. If you want to receive the package faster, you can choose Exp Shipping, the details are as follows: 

Rate name Product Price Freight
Free Shipping (ETA: 4-6 weeks due to Covid19)  $0.00 and up Free
Exp Shipping (ETA: 2-3 weeks due to Covid19) $0.00–$499.99 $69.99
Exp Shipping (ETA: 2-3 weeks due to Covid19) $500.00–$999.99 $99.99
Exp Shipping (ETA: 2-3 weeks due to Covid19) $1,000.00–$1,999.99 $129.99
Exp Shipping (ETA: 2-3 weeks due to Covid19) $2,000.00–$2,999.99 $149.99

 

For the rest of the world, freight will not be included in the product price, and you need to pay the international shipping fee, the details are as follows:

Rate name Product Price Freight
International Shipping  (ETA: 4-6 weeks due to Covid19) $0-$399.99  $79
International Shipping  (ETA: 4-6 weeks due to Covid19) $0.00–$499.99 $199 
International Shipping  (ETA: 4-6 weeks due to Covid19) $1000-$1499.99  $249
International Shipping  (ETA: 4-6 weeks due to Covid19) Over $1500 $1299


Order Tracking

You will have a tracking number after the order is shipped and you will be able to track the package on the logistics company's track tool.

NOTE: If customers fail to be at the location to receive the package and/or refuse to work with us and the shipping company to retrieve the package, which results in the package being sent back to us, the shipping cost will be charged (It can be very costly up to several hundreds of dollars).

Delivery Information
We deliver to the USA, China, Canada, Japan, Korea, Singapore, Australia, New Zealand, UK mainland, and Europe. If you are not in those areas and would like to purchase from us, please contact our Customer Support at support@moooni.com.

Delivery Mode
We will process the orders within 3-7 business days. For free shipping, it will take about 4-6 weeks after we ship it out. There will be an extra charge With ExpShipping,  you may expect to receive around 2-3 weeks after we ship it out. If you have special requirements for delivery service, please contact our customer support at support@moooni.com.