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|Materials||Top K9 Crystal, Metal|
|Size||L 39" x W 14" x H 10"|
|Fixture Finish||Polished Gold|
|Light Source||E12 x 6 LED Bulbs (Max 40W, Not Included).|
|Voltage||AC 85 - 265 Volts|
|Mounting Type||Flush Mount|
|Location||Indoor Use Only|
|Suitable Room||Living Room, Dining Room, Kitchen Island, Etc.|
|Sloped Ceiling||No (Please Contact Our Customer Service to Buy a Hanging Kit for Sloped Ceiling)|
|Warranty||One Year Warranty|
About Process Time:
Process time is needed before shipping your products. And the process time for each product is varied from 1 to 7 business days. Please refer to the product descriptions.
We offer free shipping within the United States mainland. For the rest of the world, there will be some extra shipping charge depends on the country.
Normally, you will be able to get your products about 4-6 weeks after we ship it out. If you pay extra for ExpShipping, the time will be shorten to about 2-3 weeks. (Shipment may delay due to Covid-19)
* Shipping time is the best effort estimation and is not guaranteed.
You will have a tracking number after the order is shipped and you will be able to track the package on the logistics company's track tool.
NOTE: If customers fail to be at the location to receive the package and/or refuse to work with us and the shipping company to retrieve the package, which results in the package being sent back to us, the shipping cost will be charged (It can be very costly up to several hundreds of dollars).
We deliver to the USA, China, Canada, Japan, Korea, Singapore, Australia, New Zealand, UK mainland, and Europe. If you are not in those areas and would like to purchase from us, please contact our Customer Support at email@example.com.
If you have special requirements for delivery service, please contact our customer support at firstname.lastname@example.org.
30-Day Return Policy
We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
You can return most items for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. Please note that we do not accept returns after 30 days, but we provide a one-year warranty period, please check all products after you receive it.
Lights where good but I had a few broken tiles. Can I get replacement? Also the rods are too long. Can I get a shorter one?
Hi, Gabriel. Sorry for the late response. Please send us pictures of the product and then state the number of replacement parts and others. The rods needs to be purchased separately. Please contact us at email@example.com. We will reply you as soon as possible. Thanks.