About Customizing & Manufacture Time
This is a made-to-order product, which means we will start to manufacture and customize the products for you after you make the order. The time may vary for each product from 5-20 business days. Please refer to the product descriptions.
We offer free shipping within the United States mainland. For the rest of the world, there will be some extra shipping charge depends on the country.
Normally, you will be able to get your products about 4-6 weeks after we ship it out. If you pay extra for Exp Shipping, the time will be shorten to about 2-3 weeks. (Shipment may delay due to Covid-19)
* Shipping time is the best effort estimation and is not guaranteed.
You will have a tracking number after the order is shipped and you will be able to track the package on the logistics company's track tool.
NOTE: If customers fail to be at the location to receive the package and/or refuse to work with us and the shipping company to retrieve the package, which results in the package being sent back to us, the shipping cost will be charged (It can be very costly up to several hundreds of dollars).
We deliver to the USA, China, Canada, Japan, Korea, Singapore, Australia, New Zealand, UK mainland, and Europe. If you are not in those areas and would like to purchase from us, please contact our Customer Support at firstname.lastname@example.org.
If you have special requirements for delivery service, please contact our customer support at email@example.com.